Frases de W. Edwards Deming

William Edwards Deming foi um estatístico, professor universitário, autor, palestrante e consultor estadunidense.

Deming é amplamente reconhecido pela melhoria dos processos produtivos nos Estados Unidos durante a Segunda Guerra Mundial, sendo porém mais conhecido pelo seu trabalho no Japão. Lá, a partir de 1950, ele ensinou altos executivos como melhorar projeto, qualidade de produto, teste e vendas através de vários métodos, incluindo a aplicação de métodos estatísticos como a análise de variantes e teste de hipóteses.

Deming fez contribuições significativas para o Japão tornar-se notório pela fabricação de produtos inovadores de alta qualidade. Deming é considerado o estrangeiro que gerou o maior impacto sobre a indústria e a economia japonesa no século XX. Wikipedia  

✵ 14. Outubro 1900 – 20. Dezembro 1993
W. Edwards Deming photo
W. Edwards Deming: 34   citações 2   Curtidas

W. Edwards Deming frases e citações

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W. Edwards Deming: Frases em inglês

“The worker is not the problem. The problem is at the top! Management!”

Cultural Transformation Study Guide http://forecast.umkc.edu/ftppub/ba541/DEMINGLIBRARY/DLVol24-25.PDF Accessed December 19, 2006

“Improve constantly and forever the system of production and service, to improve quality and productivity, and thus constantly decrease costs.”

Fonte: Out Of The Crisis (1982), p. 23 (Point 5 from the "Condensation of the 14 Points for Management" presented in Chapter 2)

“Blame the process, not the people.”

Deming Seminar, Alexandria, Virginia, 19-22 January 1992 http://ltojconsulting.com/wp-content/uploads/2014/01/Deming-quotes.pdf

“Learning is not compulsory; it's voluntary. Improvement is not compulsory; it's voluntary. But to survive, we must learn.”

Deming: The Way We Knew Him http://books.google.com/books?id=VKBz5RW5yFcC&pg=PA125&dq=%22learning+is+not+compulsory%22+%22+survival%22&hl=en&sa=X&ei=fcqtUtH0BYbioATs44HQAw&ved=0CEwQ6AEwBjgy#v=onepage&q=%22learning%20is%20not%20compulsory%22%20%22%20survival%22&f=false (1995)
This quote is often cited as “Learning is not compulsory... neither is survival.”

“Uncontrolled variation is the enemy of quality.”

Attributed to Edward Deming (1980) in: Chang W. Kang, Paul H. Kvam (2012) Basic Statistical Tools for Improving Quality. p. 19

“What is the variation trying to tell us about a process, about the people in the process?”

The New Economics for Industry, Government, Education (1993)

“... the principle that where there is fear, there will be wrong figures....”

The New Economics for Industry, Government, Education (1993)

“In God we trust. All others must bring data.”

Earliest attestation 1978; see Statistics.
Frequently attributed to Deming; it appears in The Deming Management Method, by Mary Walton, 1986, p. 96 https://books.google.com/books?id=4tPlxq76ssYC&pg=PA96&dq=%22in%20god%20we%20trust.%20all%20others%20must%20use%20data.%22, without any attribution, to Deming or anyone else:
Fonte: “In God we trust. All others must bring data” http://www.barrypopik.com/index.php/new_york_city/entry/in_god_we_trust_all_others_must_bring_data, Barry Popik, The Big Apple, October 19, 2015
Fonte: Misattributed, Chapter 20: Doing It with Data: "In God we trust. All others must bring data." If there is a credo for statisticians, it is that.