„Looking at the other person’s point of view and arousing in him an eager want for something is not to be construed as manipulating that person so that he will do something that is only for your benefit and his detriment. Each party should gain from the negotiation.“

—  Dale Carnegie, How to Win Friends and Influence People

Fonte: How to Win Friends and Influence People (1936), p. 61 (in 2016 edition)

Última atualização 4 de Junho de 2020. História
Dale Carnegie photo
Dale Carnegie34
1888 - 1955

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