„Try to be likeable but stay true to your self. There will be times when you have to do or say something at the expense of being popular. If you’ve built up enough goodwill, you’ll get away with it. People understand that difficult decisions have to be made and, if you’ve paid enough into your ‘likeability deposit’, they will hate the decision but not the person making it.“

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Nigel Cumberland119
British author and leadership coach 1967

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