„Improving quality requires a culture change, not just a new diet.“

—  Philip Crosby, Philip B. Crosby (1989), Let's Talk Quality: 96 Questions You Always Wanted to Ask Phil Crosby, p. 47
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Philip Crosby2
1926 - 2001
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—  Vladimir Tatlin Russian artist 1885 - 1953
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„Improve constantly and forever the system of production and service, to improve quality and productivity, and thus constantly decrease costs.“

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„What is required is a new mindset and a change of heart, to be able to see the person across the ocean as our neighbour.“

—  Mohamed ElBaradei Egyptian law scholar and diplomat, former Director General of the International Atomic Energy Agency, and Nobel Peace... 1942
Context: What is required is a new mindset and a change of heart, to be able to see the person across the ocean as our neighbour. Finally, I have hope because of what I see in my children, and some of their generation. I took my first trip abroad at the age of 19. My children were even more fortunate than I. They had their first exposure to foreign culture as infants, and they were raised in a multicultural environment. And I can say absolutely that my son and daughter are oblivious to colour and race and nationality. They see no difference between their friends Noriko, Mafupo, Justin, Saulo and Hussam; to them, they are only fellow human beings and good friends. Globalization, through travel, media and communication, can also help us — as it has with my children and many of their peers — to see each other simply as human beings.

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„To improve is to change, so to be perfect is to have changed often.“

—  Winston S. Churchill Prime Minister of the United Kingdom 1874 - 1965
Winston Churchill (June 23, 1925), His complete speeches, 1897–1963, edited by Robert Rhodes James, Chelsea House ed., vol. 4 (1922–1928), p. 3706. During a debate with Philip Snowden, 1st Viscount Snowden. Often misquoted as: To improve is to change, to be perfect is to change often.

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