„Management, in any continuously successful plant, is not related to single workers but always to working groups. In every department that continues to operate, the workers have whether aware of it or not formed themselves into a group with appropriate customs, duties, routines, even rituals; and management succeeds (or fails) in proportion as it is accepted without reservation by the group as authority and leader.“

—  Elton Mayo, The Social Problems of an Industrial Civilisation, 1945, p. 81-82
Elton Mayo photo
Elton Mayo
1880 - 1949

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„Industrial age companies created sharp distinctions between two groups of employees. The intellectual elite—managers and engineers—used their analytical skills to design products and processes, select and manage customers, and supervise day-to-day operations. The second group was composed of the people who actually produced the products and delivered the services. This direct labor work force was a principal factor of production for industrial age companies, but used only their physical capabilities, not their minds. They performed tasks and processes under direct supervision of white-collar engineers and managers. At the end of the twentieth century, automation and productivity have reduced the percentage of people in the organization who perform traditional work functions, while competitive demands have increased the number of people performing analytic functions: engineering, marketing, management, and administration. Even individuals still involved in direct production and service delivery are valued for their suggestions on how to improve quality, reduce costs, and decrease cycle times…
Now all employees must contribute value by what they know and by the information they can provide. Investing in, managing, and exploiting the knowledge of every employee have become critical to the success of information age companies“

—  David P. Norton American business theorist, business executive and management consultant 1941
The Balanced Scorecard, 1996, p. 5-6

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„Many leaders are in the first instance executives whose primary duty is to direct some enterprise or one of its departments or sub-units…
It remains true that in every leadership situation the leader has to possess enough grasp of the ways and means, the technology and processes by means of which the purposes are being realized, to give wise guidance to the directive effort as a whole…
In general the principle underlying success at the coordinative task has been found to be that every special and different point of view in the group affected by the major executive decisions should be fully represented by its own exponents when decisions are being reached. These special points of view are inevitably created by the differing outlooks which different jobs or functions inevitably foster. The more the leader can know at first hand about the technique employed by all his group, the wiser will be his grasp of all his problems…
But more and more the key to leadership lies in other directions. It lies in ability to make a team out of a group of individual workers, to foster a team spirit, to bring their efforts together into a unified total result, to make them see the significance of the particular task each one is doing in relation to the whole.“

—  Ordway Tead American academic 1891 - 1973
The art of leadership (1935), p. 115; as cited in: William Sykes " Visions Of Hope: Leadership http://www.openwriting.com/archives/2012/08/leadership_2.php." Published on August 12, 2012.

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„Early this Wednesday morning, at around 3 am, a security operation carried out by special forces that included security and military personnel, ended and was successful in achieving its goals. Seven members of the outlaw group were killed, this group are misguided and misleading, they are a terrorist group connected to terrorist organizations, and had planned to disrupt the security of the country and its people.“

—  Abdullah Ensour prime minister of Jordan 1939
Jordanian Intelligence forces uncovered and stopped a Daesh plot to target civilians and military in Amman on March 1, 2016, Ensour addressed the parliament on March 2, 2016 on the successful attack on Daesh militants, quoted on Albawaba, "Jordanian authorities confirm Daesh activity in Irbid, suicide belts found" http://www.albawaba.com/news/jordanian-authorities-confirm-daesh-activity-irbid-suicide-belts-found-812292, March 2, 2016.

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„The first myth of management is that it exists. The second myth of management is that success equals skill.“

—  Robert Heller British magician 1932 - 2012
Robert Heller cited in : Jonathon Green (1984) The Cynic's Lexicon: A Dictionary of Amoral Advice. p. 92

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„Failure in the management of practical affairs seems to be a qualification for success in the management of public affairs.“

—  Eric Hoffer, livro The True Believer
The True Believer (1951), Part Three: United Action and Self-Sacrifice, Section 54

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„Being successful doesn’t make you manage your time well. Managing your time well makes you successful!“

—  Randy Pausch American professor of computer science, human-computer interaction and design 1960 - 2008
Time Management (2007)

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„It is neither capital nor labor but management that brings success, since management will attract capital, and capital can employ labor.“

—  Henry J. Heinz American businessman 1844 - 1919
Henry J. Heinz, cited in: John Woolf Jordan (1915). Genealogical and Personal History of Western Pennsylvania. p. 38

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„It is a human inclination to hope things will work out, despite evidence or doubt to the contrary. A successful manager must resist this temptation.“

—  Hyman George Rickover United States admiral 1900 - 1986
Context: It is a human inclination to hope things will work out, despite evidence or doubt to the contrary. A successful manager must resist this temptation. This is particularly hard if one has invested much time and energy on a project and thus has come to feel possessive about it. Although it is not easy to admit what a person once thought correct now appears to be wrong, one must discipline himself to face the facts objectively and make the necessary changes — regardless of the consequences to himself. The man in charge must personally set the example in this respect. He must be able, in effect, to "kill his own child" if necessary and must require his subordinates to do likewise.

„Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Etiam egestas wisi a erat. Morbi imperdiet, mauris ac auctor dictum.“