„Quality management is a systematic way of guaranteeing that organized activities happen the way they are planned.“

Fonte: Quality Is Free, 1977, p. 22

Philip Crosby photo
Philip Crosby2
1926 - 2001

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„In politics, nothing happens by accident. If it happens you can bet it was planned that way.“

—  Franklin D. Roosevelt 32nd President of the United States 1882 - 1945

There are no records of Roosevelt having made such a statement, and this is most likely a misquotation of the widely reported comment he made in a speech at the Citadel (23 October 1935):
: Yes, we are on our way back — not just by pure chance, my friends, not just by a turn of the wheel, of the cycle. We are coming back more soundly than ever before because we are planning it that way. Don't let anybody tell you differently.

„It is somehow quite organic, the way these things go — you can’t really plan on it.“

—  Jean Jullien french graphic designer, illustrator, video artist and photographer 1983

Slate interview (2015)
Contexto: I just wanted something symbolic, something that everybody could understand easily, and everybody could share regardless of where they’re from and whether they’re a keen observer of illustration usually. I just wanted something universal. … a few people from different places follow my work, and I enjoy communicating to them, usually for happier reasons. What I do in general is try to communicate with people — and I’m aware that the more you want to communicate to a larger audience, the more universal and simple you have to be.  It’s an image for everyone. It’s not my image — it’s not a piece of work that I’m proud of or anything — I didn’t create it to get credit or benefit from it. I just wanted to express myself, and from experience I know that through social media people like expressing themselves, or need to express themselves. It is somehow quite organic, the way these things go — you can’t really plan on it. I would just say that if people have used it so much, and if they felt like it was useful for them to share, then the image worked and I’m happy, so to speak, even though happiness is not really a thought that springs to my mind in such horrible times.

„Organization always hinges on the creation of shared meanings and shared understandings, because there have to be common reference points if people are to shape an align their activities in an organized way.“

—  Gareth Morgan, livro Images of Organization

Fonte: Images of Organization (1986), p. 11; as cited in: Malcolm Warner, Morgen Witzel (2004) Managing in virtual organizations. p. 24

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„Various perspectives exist in an enterprise, such as efficiency, quality, and cost. Any system for enterprise engineering must be capable of representing and managing these different perspectives in a well-defined way.“

—  Mark S. Fox Canadian computer scientist and Professor of Industrial Engineering 1952

Michael Grüninger and Mark S. Fox (1995) " The role of competency questions in enterprise engineering http://www.eil.utoronto.ca/enterprise-modelling/papers/benchIFIP94.pdf." Benchmarking—Theory and Practice. Springer US, 1995. 22-31.

„There is no one best way to organize… Any way of organizing is not equally effective.“

—  Jay R. Galbraith American business theorist 1939 - 2014

Fonte: Designing complex organizations, 1973, p. 2: The two underlying assumptions of contingency theory

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„Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Etiam egestas wisi a erat. Morbi imperdiet, mauris ac auctor dictum.“